Legal Notice

Object and Acceptance

This legal notice governs the use of the website: https://rosahotels.com.

The website https://rosahotels.com offers services with the primary aim of facilitating contact between users and the entity, whether to get in touch with us, respond to a request, manage a complaint, exercise data protection rights, or request quotes.

Browsing the page https://rosahotels.com implies the user’s status as such and entails full and unreserved acceptance of each and every provision included in this Legal Notice, which may be subject to modifications.

The user agrees to make appropriate use of the website in accordance with the law, good faith, public order, commercial practices, and this Legal Notice. The User will be liable to GESTIÓN ATLÁNTICA SL and third parties for any damages that may arise as a result of breaching this obligation.

Website Ownership and Identification of the Information Society Service Provider

In order to comply with the general information principle required by Article 10 of Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, we inform our users that this website belongs to GESTIÓN ATLÁNTICA SL with B16699159. The entity is registered in the Commercial Registry of Arrecife, Las Palmas Province, Sheet IL-12884, Volume 519, Page 34, entry 1st.

Registered Office: c/ Timanfaya 1, 1º – 35.510 – Tías – Las Palmas – Spain
Email: marketing@rosahotels.com
Phone: (0034) 928 81 60 00.

Website hosted by: Dinahosting

General Terms of Access and Use

The website and its services are free and open, although the use of certain areas or services may require filling in data collection forms. Only individuals over the age of 18 may provide data through our website, and those under 14 cannot do so without the consent of parents or guardians.

The User guarantees the authenticity and accuracy of all data they provide to GESTIÓN ATLÁNTICA SL and will be solely responsible for any false or inaccurate statements.

The website https://rosahotels.com has the following types of users:

Users providing data through forms: The personal data GESTIÓN ATLÁNTICA SL requests include name, email address, and any other data the user provides when completing the forms.
Users from whom data is collected indirectly: Data provided by cookies.
Private area users: Including username and password.
Users who make bookings through our website.
Users submitting their CVs via the section designated for this purpose on our website.

Usage Rules and Prohibitions for Service Users

The User expressly agrees to use the contents and services offered appropriately and not to use them for:

Disseminating criminal, violent, pornographic, racist, xenophobic, offensive content, content that glorifies terrorism, or content that, in general, is against the law or public order.
Introducing computer viruses or conducting activities that could alter, damage, interrupt, or generate errors or damage in the electronic documents, data, or physical and logical systems of GESTIÓN ATLÁNTICA SL or third parties, as well as obstructing the access of other Users to the website and its services.
Attempting to access restricted areas of GESTIÓN ATLÁNTICA SL’s or third parties’ computer systems and, where appropriate, extracting information.
Infringing on intellectual or industrial property rights, as well as violating the confidentiality of the information of GESTIÓN ATLÁNTICA SL or third parties.
Impersonating another User, public administrations, or a third party.
Reproducing, copying, distributing, making available, or otherwise publicly communicating, transforming, or modifying the Content, unless with the authorization of the holder of the corresponding rights or it is legally permitted.
Collecting data for advertising purposes and sending advertising of any kind and communications for sales or other commercial purposes without prior request or consent.

Procedure in Case of Unlawful Activities

If any user or third party considers that there are facts or circumstances revealing the unlawful nature of any content or activity on any of the web pages included or accessible through this site, they should notify GESTIÓN ATLÁNTICA SL, properly identifying themselves, specifying the alleged infringements, and expressly declaring, under their responsibility, that the information provided in the notification is accurate.

Privacy Policy

The user can consult how GESTIÓN ATLÁNTICA SL uses their data and the security measures implemented at the following link: “Privacy Policy.”

Cookie Policy

GESTIÓN ATLÁNTICA SL installs cookies on the user’s computer. To learn more about the cookies on our website, visit the following link: “Cookie Policy.”

Notifications

All notifications and communications between users and GESTIÓN ATLÁNTICA SL will be considered effective when made via postal mail, email, or telephone communication. Users must address GESTIÓN ATLÁNTICA SL through:

Postal mail to the following address: GESTIÓN ATLÁNTICA SL – c/ Timanfaya 1, 1º – 35.510 – Tías – Las Palmas – Spain.
Email to the following address: lopd@rosagroup.com; marketing@rosahotels.com.

Intellectual and Industrial Property

All website content, including texts, photographs, graphics, images, icons, technology, software, as well as its graphic design and source codes, constitutes a work owned by GESTIÓN ATLÁNTICA SL, and no exploitation rights over them may be understood to be transferred to the User beyond what is strictly necessary for the proper use of the website.

In short, users who access this website may view the content and make authorized private copies, provided the reproduced elements are not subsequently transferred to third parties, nor installed on servers connected to networks, nor are they subject to any form of exploitation, and only as long as the service is active.

Additionally, all trademarks, trade names, or distinctive signs of any kind that appear on the website are the property of GESTIÓN ATLÁNTICA SL, without the use or access to them implying that the User has any rights over them.

The distribution, modification, transfer, or public communication of the contents and any other act that has not been expressly authorized by GESTIÓN ATLÁNTICA SL is prohibited. In case of non-compliance, GESTIÓN ATLÁNTICA SL will take the appropriate legal measures.

Disclaimer and Modification of This Legal Notice

The website https://rosahotels.com uses information security techniques such as firewalls, access control procedures, and cryptographic mechanisms, all aimed at preventing unauthorized access to data and ensuring its confidentiality.

The information published on this website is provided solely for informational purposes, with GESTIÓN ATLÁNTICA SL reserving the right to remove or suspend its dissemination, in whole or in part, and to modify the structure and content of this site without prior notice. It may even limit or deny access to this information. GESTIÓN ATLÁNTICA SL strives to maintain the quality and currency of this information and to avoid or minimize possible errors. However, GESTIÓN ATLÁNTICA SL will not be liable for any damages arising from decisions based on the information disseminated, nor for inaccuracies, omissions, or errors contained therein, or for problems arising from using this website or any external link; nor for damages to the user’s software or hardware resulting from access to this website.

Users expressly accept that GESTIÓN ATLÁNTICA SL will not be liable for unauthorized access or alterations to their transmissions or data, for any material or data sent or received or not sent or received, nor for any transactions carried out through its website.

GESTIÓN ATLÁNTICA SL reserves the right to unilaterally modify this legal notice without prior notice, under the terms and conditions deemed appropriate, with the sole obligation of informing users of the modifications made via https://rosahotels.com.

Concerning the information published in the online store, the provisions in the document “General Booking Conditions” will prevail over this Legal Notice.

Partial Nullity

If any of these clauses were declared null and void by a final ruling issued by a competent authority, the remaining terms and conditions will remain in effect and will not be affected by such declaration of nullity.

Applicable Law and Competent Courts

This website is subject to Spanish law and any applicable European regulations.

Any disputes arising from or related to the use of the website or its products will be submitted to the non-exclusive jurisdiction of the Spanish courts of the province of Las Palmas.

If the end user is a consumer, nothing in this clause shall affect the rights recognized under current legislation, allowing them to choose to file a claim to assert their rights regarding these Conditions before the courts corresponding to their domicile.